YMCA Privacy

Privacy Policy Statement

The YMCA of the Pikes Peak Region Privacy Policy

The YMCA of the Pikes Peak Region is concerned about the privacy of its members and employees and maintains their personal information in confidence. As an expression of the YMCA’s commitment to protect the personal information of its members and employees, the following policy has been adopted by its Board of Directors:

The YMCA collects information from members and employees in a proprietary database known as DAXKO for the purposes of registration; billing; supporting the progress of our constituents toward their goals; encouraging the involvement of the whole family; and providing information on upcoming YMCA events and program opportunities. Member information is also aggregated in certain ways to help staff and YMCA Board determine how well we are serving our community and how we can improve our operations. Personal information is collected from our employees and volunteers and only if it is provided to us. Volunteer staff perform important duties and are subject to many of the same policies and training requirements as our employees.

The YMCA shares member and employee information with financial institutions, government agencies, and companies working on behalf of the YMCA only as needed to conduct YMCA business. Other than as required by law, to comply with legal process or governmental requests, or to conduct YMCA business, we reasonably endeavor to never intentionally disclose any personal information about you as an individual user with other third parties without your explicit permission. The YMCA will not sell, rent or lease your personal information to others. You have entrusted us with your personal information, and we’re committed to using it wisely.

The YMCA is committed to keeping any and all Personal Identification Information (“PII”) confidential and secure. Your PII includes personal information such as your name, address, birth date, employer, payment history, bank information, and program and donor involvement. For employment and/or background screening, your social security number or employee number may be collected and held securely and confidentially. This Privacy Policy applies to all current and former members/guests, program participants, employees, volunteer staff, and donors, as well as to all persons who have offered personal information to the YMCA as prospective members or employees.

How does the YMCA protect your privacy?

In order to most efficiently serve you, the YMCA maintains procedural, electronic, and physical safeguards to protect the PII of its members, employees, volunteer staff and donors, including but not limited to the following:

Procedural Safeguards
The YMCA permits access to PII only by authorized employees and volunteer staff with a need to have access and who are trained in the proper handling of personal information. The YMCA removes employee and volunteer staff access to systems immediately upon notification of their termination by their supervisor.

The YMCA requires all outside vendors and contractors who may be retained to perform services for the YMCA to conform to YMCA privacy standards and/or sign strict confidentiality agreements. In the rare and limited circumstances when a retained service provider is required to use PII to complete its assignment, the service provider is strictly prohibited from using this information for any other purpose.

The YMCA will not reveal information about your health, character, personal habits or reputation to anyone for marketing purposes.

The YMCA uses outside vendors to conduct periodic network security audits to help prevent security breaches. The YMCA follows published document management procedures providing for the timely destruction of outdated personal information.

Electronic Safeguards
The YMCA masks all but the last four digits of your credit card and bank account numbers in our DAXKO screens. The YMCA uses SSL (secure socket layer) transmission to transmit electronic funds transfer payments to and from financial institutions via established third party banking, processing agents and distribution institutions.

The YMCA displays only limited information on any system generated receipts: the last four digits of the credit card; or last four digits of the bank routing number and last three digits of the bank account number.

The YMCA ensures that unattended computers display electronic screen savers to help prevent unauthorized access to personal information. Access is locked out until a proper password is entered.

YMCA automated system policies require employees to change passwords with complexity at random intervals.

Physical Safeguards
The YMCA periodically audits operations to ensure that reasonable security practices and internal controls are being followed. Firewalls and encryption technology are used to protect personal information.

YMCA facilities have security surveillance cameras to discourage theft on the premises.

YMCA facilities have controlled access into their facilities.

What are your rights?

You have the right to know what personal information the YMCA has collected about you. You may inspect your records and update your personal information at any time. Although, this does not apply to PII that relates to an actual or possible claim or a civil or criminal action. Please notify the Membership Experience Director or, if staff, the VP of HR and Risk Management with regard to updating your YMCA records.

If the YMCA makes changes to any terms or conditions of the Privacy Policy, the changes will be posted in this document so that you will always know what information we gather, how we might use that information and to whom we will disclose it. The YMCA reserves the right to change, modify, add or remove portions of this Policy at any time, and any changes will become effective immediately upon being posted unless we inform you otherwise. Please refer back to this policy regularly. The YMCA will maintain a copy of its approved Privacy Policy on its Internet web site: ppymca.org

Our Commitment To Inclusion

The Y is made up of people of all ages and from every walk of life working side by side to strengthen communities. Together we work to ensure that everyone, regardless of ability, age, cultural background, ethnicity, faith, gender identity, ideology, income, national origin, race or sexual orientation has the opportunity to reach their full potential with dignity. Our core values are caring, honesty, respect, and responsibility - they guide everything we do.

How may you contact us?

If you have any questions, concerns or comments, please contact the Vice President/Chief Development & Marketing Officer: 719.329.7270 or [email protected]

This Privacy Policy was adopted by Board of Directors on March 17, 2016

Donor Privacy Policy

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